Help
Cancellations and refunds
Azurovia is a comparison site. We do not issue tickets or process refunds. Changes and cancellations are handled by the airline or travel site that charged you.
Who to contact
Open the confirmation email or app from the seller you continued to from Azurovia. Their booking reference (PNR) and support details are there. Fare rules — including whether a ticket is refundable — belong to that seller.
If the price changed at checkout
Fares are not guaranteed until the seller issues a ticket. If checkout does not match the total you saw on Azurovia, use that seller’s support or search again here.
Refund timing
Once the seller approves a refund, the money returns to the payment method they charged. Banks often take several business days. Azurovia cannot speed that up because we never took the payment.
Need the help centre instead?
Search, Price Alerts, and what happens after you click a fare.