Wheelchairs, special assistance, and accessible travel

US airlines must provide disability assistance under the Air Carrier Access Act. That includes help to the gate, aisle chairs, and storage of a manual wheelchair in the cabin when it fits, typically first-come at the door. Metasearch does not request a wheelchair. You ticket with a seller, then you add special service requests with the operating airline — online, via the app, or by phone — at least 48 hours ahead when the airline asks for notice.

Airport wheelchair versus your device

An airport wheelchair is a ride to the gate. Your personal wheelchair should be tagged at check-in or taken to the door, depending on size and battery type. Lithium mobility batteries have watt-hour limits and often must be removed and carried into the cabin. Take photos of your device before you give it to ramp staff.

Seats

Bulkhead and extra-legroom seats can be medically useful and also restricted. Extra-legroom as a preference is still a paid product. A companion may need a ticket; the airline will not block an adjacent seat for free except under specific disability seating policies.

Deaf, blind, and cognitive assistance

Pre-boarding, accessible safety briefings, and a safety assistant are airline processes. International stations vary. Allow more connection time than the legal minimum.

Service dogs

See pet policies for the DOT service-animal distinction. Cabin pets are not an accessibility workaround.

Azurovia can help you find nonstop flights, which reduce assistance handoffs. We cannot file a special-service request.