Policies
August 23, 2026 · 9 min read

Refund depends on who cancelled, which fare you bought, and who issued the ticket. Azurovia never collected the fare, so we cannot refund it. The airline or travel site on your confirmation is the desk.
US rules generally require a free cancel or hold when you bought at least seven days before departure and you cancel within 24 hours. Confirm the cutoff on the email. Details: change and cancellation policies.
If you reject a reroute after a cancellation or a significant schedule change, US rules generally require a refund to the original form of payment, including extras you cannot use. A travel site may be slower than the airline. Keep the notice. Delay and cancellation rights.
You might get a credit minus a fee, or nothing on basic economy. “Refundable” in the fare name is the product you pay extra for up front. Credits usually expire; read the seller’s wallet rules.
Missing the flight without cancelling can void the rest of a round-trip. That is the contract of carriage, not a metasearch bug.